HELPDESK & SERVICEDESK
We organize an effective technical support department. We have extensive experience in implementing technical support departments. We work with international companies and we have positive customer feedback.
In our work we use platforms from leading vendors Helpdesk systems (ManageEngine, ServiceNow, Microsoft, etc). We configure the necessary access, reference books, notifications, mobile applications for receiving applications and their tracking. We carry out the audit of the entire fleet of IT equipment. We are ready to provide the necessary number of engineers for your project, outsourcing and outstaffing at favorable rates. Learn more ...
We introduce self-service portals of the Service Desk-system, we connect mobile devices for the convenience of users and technical departments. We carry out the integration of systems "turnkey". We develop forms and categories for work with specific applications and equipment. We help with staff training, we draw up policies for the use of software solutions and security.